1. Introduction
Welcome to FRED - AI Home Tutor ("Fred", "we", "our", "us").
Fred is an educational technology platform designed to help students across Nigerian (JSS1-SSS3), British (Year 7-13), and American (Grade 7-12) curricula learn, study, complete homework, and prepare for exams including WAEC, NECO, JAMB, IGCSE, SAT, and ACT.
This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you:
- Use the Fred mobile app or website
- Create an account
- Access features such as AI tutoring, homework helper, exam prep, parent/teacher dashboards, and Fred Mail email service
By using Fred, you agree to the practices described in this Privacy Policy.
We are committed to protecting your privacy and complying with the Nigeria Data Protection Act (NDPA), GDPR, and global data protection standards.
2. Information We Collect
We collect information in the following categories:
A. Information You Provide to Us
- Name (student, parent, or teacher)
- Email address / phone number
- School name (optional)
- Class level (JSS1-SSS3, Year 7-13, or Grade 7-12)
- Curriculum type (Nigerian, British, American)
- Fred Mail account email address and communications
- Parent or teacher relationship data
- Support inquiries
- Subscription information
B. Automatically Collected Information
When using Fred, we may automatically collect:
- Device type
- IP address
- App usage statistics
- Browsing patterns
- Study time, topics learned, performance metrics
- Log files and cookies
C. Student Academic Data
To deliver personalized learning:
- Questions asked
- Homework images uploaded
- Exam practice performance
- Learning progress
- Weakness/strength patterns
- AI-generated insights
D. Fred Mail Data
If you use Fred Mail (@learnwithfred.com email), we collect:
- Email content (sent and received messages)
- Email addresses of correspondents
- Attachments (within storage limits)
Fred Mail Data Retention: Emails are automatically deleted after 30 days. Storage is limited to 50MB per account.
E. Payment Information
Processed securely by third-party payment partners.
We do not store credit card or bank account details on our servers.
3. How We Use Your Information
We use collected data to:
- Provide AI tutoring, homework assistance, and exam prep
- Improve learning experience and personalize content
- Track performance and generate parent/teacher reports
- Improve app features, speed, and accuracy
- Detect technical issues and ensure platform security
- Communicate updates, support messages, and product changes
- Comply with legal obligations
We never sell or rent personal information.
4. Sharing of Information
We may share data only in the following cases:
A. With Your Consent
E.g., when a student connects their account to a parent or teacher.
B. With Service Providers
Trusted third parties that support app functions such as:
- Cloud hosting
- Payment processing
- Analytics
- Customer support
C. For Legal Compliance
If required by law, court order, or to protect user safety.
D. Aggregated or Anonymized Data
Used for research or analytics - individual users cannot be identified.
We do not share identifiable student academic performance with advertisers or third parties for marketing.
5. Children's Data (Minors)
Fred is built for educational use by children ages 10-18.
To comply with child protection standards:
- Parent/guardian or school authorization may be required
- We limit the collection of sensitive information
- Data is used strictly for educational purposes
- No behavioral advertising or student profiling for marketing
6. Data Security
We use industry-standard measures to protect your data:
- AES-256 encryption
- HTTPS secure communication
- Token-based authentication
- Secure cloud storage
- Regular audits and monitoring
No system is 100% secure, but we implement best practices to minimize risks.
7. Your Rights
Depending on your location, you may have rights to:
- Access your data
- Correct inaccurate data
- Request deletion of data
- Withdraw consent
- Request data portability
- Object to certain processing activities
You can exercise these rights by emailing: privacy@learnwithfred.com
8. Data Retention
We retain data only as long as necessary for:
- Educational use
- Compliance with legal obligations
- Safety and security
Inactive accounts may be deleted after 24 months of no activity.
9. Third-Party Links
Fred may contain links to external websites. We are not responsible for their privacy practices.
10. Updates to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via:
- In-app notification
- Website updates
11. Contact Us
If you have any questions, contact us at: